We recognise the importance of protecting your personal information and are committed to processing it responsibly and in accordance with European Regulation EU 2016/679 on data protection. This privacy policy describes the general practices that apply to the personal data we collect and use.
The data controller is Identity: COVAP. S. Coop. And. Ganadera del Valle de los Pedroches,
Address: Calle Mayor, 56 14400 de Pozoblanco, Córdoba, Spain.
Phone: 0034 900 92 22 47 Email: info@covap.es Delegate of Data Protection (DDP): dpd@covap.es
How and why we collect and use your personal data. We may collect your personal data for different purposes, such as the following:
On accessing one of our websites, or using one of our online services, we will record the necessary information to provide you with access, for the functioning of the website and in order to comply with the legal and security requirements in relation to the functioning of our website, such as passwords, IP addresses and browser settings. We also collect information on your activities during your visit in order to personalise your experience on the website, such as the recording of your preferences and settings, and in order to gather statistics that help us to improve and continue to develop our websites, products and services.
To answer requests for information or so you can make a purchase or request help. When you contact us in relation to a request for information or to order a product, or in order to provide you with the help you request, we will gather the necessary information to deal with your request, grant you access to the product, provide support and be able to contact you. For example, we collect your name and contact details and details regarding your order and your purchase agreement with the online store, in addition to the processing, shipping and invoicing of your order, which may include information from customer satisfaction surveys. We keep this information for accounting, tax and administrative purposes, to defend our rights in connection with the relationship maintained between the parties.
Pursuant to Art. 6.1.a of the GDPR, if we previously obtain your express consent to register to our newsletter, we will use the data required to send commercial communications according to such consent. You can unsubscribe from the newsletter at any time by sending a message to our contact address included herein or by clicking on the link provided for such purpose in the e-mail with said commercial communication. After unsubscribing we will remove your email address for this purpose, provided that you have not given your express consent that the data continue to be used or we reserve the right to continue using your information in cases permitted by law and for that which we have informed you in this document.
When you send us a request for employment or internship within our company, we collect your data for the purpose of managing the CVs and selection processes of possible future employees. In indicating that we may use your personal data in relation to a request or order (or preparation of an order), we do so because it is necessary to be able to fulfil the sales agreement. In indicating that we use your personal data in relation to marketing and advertising, the improvement or development of our products or services, for security reasons or to meet regulatory requirements in addition to those in relation to your purchase or request, we do so based on our legitimate interests or with your consent. In indicating that we may use your personal data in relation to personnel selection processes, we do so based on the necessary processing in order to fulfil an agreement to which the interested party is a party or for the application of pre-contractual measures at this party's request.
We do not share your personal data with third parties, except in cases where there is a legal obligation, or where these must be communicated to a public body in relation to court proceedings, court orders or legal processes. We may also share your personal data in order to protect the company's rights and intellectual and industrial property, provided we have reasonable grounds to believe that said rights or property may be affected.
COVAP contracts its virtual infrastructure according to a "cloud computing" model through Google and under the EU-US Privacy Shield. - Information available on www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active
We want to protect your personal data and preserve its accuracy. The company implements reasonable legal, organisational and technical measures to help us to protect your personal data from unauthorised access, use and disclosure. For example, we encode certain personal data, such as credit card information, when we send it over the Internet. We also require our suppliers to protect said data from unauthorised access, use and disclosure.
We will not keep your data for any longer than necessary to fulfil the purposes for which it was collected, compliance with legal and regulatory obligations, the processing of disputes or defence against any claim.
Protection of your privacy is very important to us. If you have any questions in relation to this Privacy Policy, you can contact us through our Data Protection Office by sending an email to dpd@covap.es or by post to Calle Mayor, 56 14400 de Pozoblanco, Córdoba, Spain, for the attention of the Data Protection Officer.
Being the data subject, you have the following rights according to the following:
art. 15 of the GDPR, the right to obtain information about your personal data which we process, within the scope described therein;
art. 16 of the GDPR, the right to immediately demand rectification of incorrect or completion of your personal data stored by us;
art. 17 of the GDPR, the right to request erasure of your personal data stored with us, unless further processing is required:
to exercise the right of freedom of expression and information; for compliance with a legal obligation; for reasons of public interest or for establishing, exercising or defending legal claims;
art. 18 of the GDPR, the right to request restriction of processing of your personal data, insofar as: the accuracy of the data is contested by you; the processing is unlawful, but you refuse their erasure; we no longer need the data, but you need it to establish, exercise or defend legal claims, or you have lodged an objection to the processing in accordance with art. 21 of the GDPR;
art. 20 of the GDPR, the right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request its transmission to another controller;
art. 77 of the GDPR, the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority at your habitual place of residence or workplace or at our company headquarters.
In Spain: Spanish Agency for Data Protection Calle Jorge Juan, nº6 28001-Madrid Phone: 901 100 099 https://www.aepd.es/
If you have any questions about the collection, processing or use of your personal data, if you want to know about such data in this regard, rectify them, restrict their treatment or delete them, as well as to revoke a possible consent or oppose a certain use of your data, please contact Online Store COVAP (customerservice@altaexpresioncovap.uk) or the Data Protection Delegate (dpd@covap.es).
The Trusted Shops Trustbadge is included on this website to display our Trusted Shops Trustmark and the collected reviews and to offer Trusted Shops products to buyers after an order. This is necessary to safeguard our legitimate prevailing interests in optimal marketing by ensuring the safety of your purchase according to Article 6.1.f of the GDPR. The Trustbadge and the services advertised with it are an offer of Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne, Germany. The Trustbadge is made available by a CDN (Content-Delivery-Network) provider as part of order processing. Trusted Shops GmbH also uses a service provider from the UK. An adequate level of data protection is guaranteed. Further information about the data security of Trusted Shops GmbH can be found here:https://www.trustedshops.co.uk/imprint/.
When the Trustbadge is called up, the web server automatically saves a server log file, which contains, for example, your IP address, the date and time of the call, the amount of data transferred and the requesting provider (access data), and documents the call. Individual access data are stored in a security database for the analysis of security problems. The log files are automatically deleted 90 days after creation, at the latest. Further personal data will be transferred to Trusted Shops GmbH if you decide to use Trusted Shops products after completing an order or have already registered for use. The contractual agreement made between you and Trusted Shops applies. For this purpose, personal data is automatically collected from the order data. Whether you are already registered as a Trusted Shops customer is automatically checked by means of a neutral parameter, the e-mail address hashed using a cryptologic one-way function. The e-mail address is converted to this hash value, which cannot be decrypted by Trusted Shops, before it is transmitted. After checking for a match, the parameter is deleted automatically.
This is necessary for the fulfilment of our and Trusted Shops' legitimate prevailing interests in the provision of the buyer protection linked to the specific order and the transactional review services in accordance with Art. 6.1.f of the GDPR. Further details, including your right to object, can be found in the Trusted Shops Privacy Policy linked above and within the Trustbadge.
We may update this Privacy Policy with the intention of establishing policies for continued improvement. We recommend you check it every now and then.